What is the check-in and check-out policy at Hotel Maximilian - Stadthaus Penz?
Check-in is from 15:00 and check-out is by 11:00.
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HOTEL MAXIMILIAN - STADTHAUS PENZ, Innsbruck
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Key details
About the Hotel
Marktgraben 7-9, Innsbruck, 6020,
- Next to the Altstadt von Innsbruck
Perfect
9.0
9.4
4.8
Rooms and Suites
Hotel Maximilian features rooms and suites that combine materials with a unique style. Guests can choose from double rooms that combine traditional and modern design, and superior rooms. The air-conditioned suite includes a double bed with allergy-friendly bed linen, wooden floors, a living area with a sofa, and a rotatable large flat-screen TV with satellite channels. This suite also provides a Nespresso coffee machine, a safety deposit box, and a minibar. The bathroom features marble tiles, a shower, a bathtub, a toilet and free Roberto Cavalli toiletries. Additional amenities include ironing facilities, heating, air conditioning, tea and coffee facilities, a sitting area, a trouser press, soundproofed rooms, and parquet floors. Bikes/Mountain Bikes are secured, and drying facilities for motorcycle apparel are available.
Tyrolean Breakfast
Breakfast is available every morning in the Tyrolean-style "Zirbenstube," featuring the scent of Swiss pine wood. The breakfast buffet includes rye bread, jam, bacon, strawberries, Swiss muesli, and mozzarella.
Leisure and Activities
Hotel Maximilian offers a lobby with a fireplace. Guests have access to complimentary wireless Internet. Those who skip the slopes have access to ski storage. Guests can visit Rathaus Galerien Shopping Centre. The hotel is near Hofgarten Park and Nordkette Mountains. The area is suitable for water and mountain sports such as parasailing, snowshoeing, and sledding. The congress of Innsbruck offers conventions and concerts.
Location and Transportation
Hotel Maximilian is in Innenstadt, near the Altstadt, which features the Golden Roof. The town centre with bars, restaurants, public transport networks and shopping facilities is 50 m away. The Golden Roof, Imperial Palace, Cathedral of St James, Maria-Theresien Straße Shopping Street, Congresshaus, University, and hospital are within walking distance. Bus stops provide access to the train station, the airport, and the hop-on-hop-off sightseeing bus. Alpine Zoo Innsbruck is 2 km away, while St. Anna's Column, Hungerburgbahn, Innsbruck Cathedral, and Congress Innsbruck are 0.5 km away.
Hotel Services
Hotel Maximilian provides a 24-hour reception, a hotel safe, and lift access. The hotel features a restaurant and a bar. Dry cleaning/laundry services are available. The American Bar on the 5th floor allows guests to view the roofs of Innsbruck while sipping cocktails. Safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit. Public parking is available nearby at a reduced price in the 'Rathausgalerien' parking garage, which also has an E-charging station.
“This family-run hotel places you squarely in Innsbruck's historic heart. I was struck by its blend of old-world charm and modern design, especially the Tyrolean breakfast room with its unique Swiss pine aroma. The staff's dedication, highlighted by their exceptional service, truly makes this a standout property.”
Select your room type
Hotel Maximilian - Stadthaus Penz offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Triple Room Air Conditioning2 persons17 sq. feet1 King-size bedAir conditioningHeatingroom details
- Double or Twin Room Air Conditioning2 persons17 sq. feet1 King-size bedAir conditioningBathtubroom details
- Economy Double Room Air Conditioning2 persons15 sq. feet1 King-size bedAir conditioningHeatingroom details
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Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Hotel Maximilian - Stadthaus Penz offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Car park
- Handicap parking
- Safe deposit box
- VIP check-in/ -out
- Express check-in/ -out
- Concierge desk
- No pets allowed
- Security
- Luggage storage
- Locker room
- Ski storage
- Allergy-free rooms
- Lift
- Coffee shop
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Skiing
- Hiking
- Cycling
- Tennis court
- Bowling
- Golf course
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
Room decor
- Parquet floor
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Hotel Maximilian - Stadthaus Penz Location
Marktgraben 7-9, Innsbruck, 6020,
Getting around
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Guest Parking
Public parking is possible at a location nearby at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Maximilian - Stadthaus Penz provides visitors with a free full breakfast.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Romanian, Russian
Number of floors:
6
Number of rooms:
48
Former name
Maximilian
Reviews and Ratings
Feedback about Hotel Maximilian - Stadthaus Penz from previous guests about their experience.
Show moreShow less
Pros
Downtown location
Clean rooms
Helpful staff
Excellent breakfast
High-quality food
Cons
Parking issues
Bright lights
Hairdryer quality
Guest reviewsbased on 1024 reviews
Alex from United Kingdom
Single
Double or Twin Room Air Conditioning
3 nights in November 2025
|
Reviewed: January 18, 2026
9/10
delicious option modern room cute staff
The breakfast had many delicious options. the hotel is clean and modern. the staff were helpful and cute. They accommodated all my needs.
the nearby parking was close though it proved to be quite expensive!
0 Helpful
ryan from australia
Single
double or twin room air conditioning
3 nights in October 2025
|
Reviewed: January 04, 2026
9.3/10
central and modern stay
excellent location convenient access short walk
i found the location excellent. it was very close to shops, cafes, and the main train station. riverside walks were also easily accessible. the cable car to the top was a short walk away. i appreciated this convenient access.
the set point function on the air conditioning was not enabled. i could only control the temperature and fan speed. this meant keeping it on all night despite the room getting cold.
Location
10/10
the hotel is centrally located and provides easy access to many points. shops and restaurants are in the immediate vicinity. the proximity to public transportation and main attractions greatly facilitates travel and sightseeing, this is wonderful.
Dining
9/10
breakfast included a selection of fresh fruit, breads, and pastries, what a treat. the breakfast area was clean. the hotel attendants cleared dishes promptly, they did a great job, a detail we loved
Rooms
9/10
The room was spacious and clean, we loved the setup. the air conditioning worked perfectly. the bathroom had a modern design. That's important after long days.
0 Helpful
|
emma from united kingdom
Single
double or twin room air conditioning
3 nights in November 2025
|
Reviewed: January 01, 2026
9.3/10
central city stay
ideal location modern decor cleanliness quality linens
i found the location ideal. it offered easy access to many city attractions. the room had modern decor. i appreciated the cleanliness throughout the hotel. the bed was comfortable with quality linens.
The air conditioning in my room made a slight humming noise. It was noticeable at night.
Facilities
9/10
the hotel provides complimentary wifi access throughout the premises. there is a 24-hour front desk available for guest assistance. a luggage storage service is also available for early arrivals or late departures, ensuring convenience for travelers. a vending machine supplies drinks and snacks.
Dining
9/10
a buffet breakfast is offered daily. the selection included fresh fruit, pastries, and hot dishes (i enjoyed the scrambled eggs!). the breakfast area is spacious and well-kept. coffee and tea are available throughout the morning.
Service
10/10
the staff at reception were helpful and efficient. they provided quick check-in and check-out services. staff also offered directions to nearby attractions and restaurants. they also promptly addressed my inquiries with helpful information.
0 Helpful
|
Parker from United States
Family with children
Double or Twin Room Air Conditioning
3 nights in November 2025
|
Reviewed: December 12, 2025
9.5/10
Really good Stay!
friendly staff excellent location fresh fruit great selection
The staff was friendly and helpful. The hotel's location is excellent, placing me right where I needed to be for shopping and activities. Breakfast offered a great selection of fresh fruit, breads, and eggs.
Rooms
9/10
The room was super clean and provided a comfortable stay. The space was well kept. I appreciated the modern decor and the efficient air conditioning system. The size was adequate for a restful visit.
Location
10/10
The hotel's central position offers easy access to main attractions and shopping areas. Public transport is readily accessible, simplifying city exploration. Its proximity makes it a prime choice.
Facilities
9/10
The hotel provides convenient parking in affiliated garages, simplifying transportation. Cleanliness is evident throughout the hotel. The front desk operates efficiently.
Dining
10/10
Breakfast featured a wide selection of options, including fresh fruit, breads, and pastries. The waitresses greeted us with big smiles every morning. I liked that. The selection covered diverse family needs.
0 Helpful
|
Andrew from United Kingdom
Single
double or twin room air conditioning
3 nights in November 2025
|
Reviewed: December 02, 2025
9.5/10
superb stay in central location
fresh option attentive service clean room central location
This hotel shone. The breakfast had a large spread of fresh options and attentive service. the room was very clean upon arrival and maintained this standard throughout my stay. reception staff were helpful and friendly, they provided useful information. the location was central, it offered easy access to nearby attractions and transport links.
the bathroom had a slightly smaller design than expected.
Facilities
9/10
the hotel offers convenient amenities such as airport transportation. rooms also include air conditioning, this ensures comfortable temperatures. daily housekeeping kept the rooms super clean .
Service
10/10
the hotel staff was cute. front desk staff provided directions to popular destinations. extending my stay was handled efficiently when unexpected issues arose. the staff was helpful.
Location
10/10
the hotel location provides easy walking access to museums and cultural events. a central position near multiple dining and shopping opportunities made exploring convenient. the hotel is also close to public transport.
Dining
9/10
the hotel breakfast included fresh fruit, various breads, and egg selections. the breakfast staff was also prompt in clearing tables. attendants were also courteous, this.
0 Helpful
|
Andrew from United Kingdom
Family with children
Double or Twin Room Air Conditioning
4 nights in October 2025
|
Reviewed: November 24, 2025
6/10
regular room male staff
The breakfast room disappointed me. we had to sit in the regular room, not the wooden-themed room. other guests were taken there later. I felt profiled! also, the hotel is not child friendly. a staff member interrupted my daughter twice. She was just playing quietly.
0 Helpful
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FAQs
About Hotel Maximilian - Stadthaus Penz
What breakfast options are provided at Hotel Maximilian - Stadthaus Penz?
Breakfast is available for an additional charge of 29 EUR and is served in the Tyrolean-style 'Zirbenstube' from 7:00 AM to 10:30 AM on weekends.
What room amenities are available at Hotel Maximilian - Stadthaus Penz?
Rooms feature air conditioning, parquet flooring, a flat-screen TV, a minibar, and a bathroom with a shower or bathtub.
What nearby attractions are accessible from Hotel Maximilian - Stadthaus Penz?
Nearby attractions include the Golden Roof (0.5 km), Imperial Palace (1 km), and the Tyrolean Folk Art Museum (0.5 km).
What type of dining options does Hotel Maximilian - Stadthaus Penz offer?
The hotel has an on-site bar/lounge and offers a variety of nearby dining options, including Goldener Adler Restaurant (0.5 km) and FloJos (0.5 km).
What services are available for business travelers at Hotel Maximilian - Stadthaus Penz?
The hotel features a business desk center, free Wi-Fi, and express check-in/out services.
What leisure activities can guests enjoy at Hotel Maximilian - Stadthaus Penz?
Guests can participate in skiing, hiking, cycling, and local outdoor activities arranged by the hotel.
How far is the nearest public transport from Hotel Maximilian - Stadthaus Penz?
The nearest bus stop is just 50 m from the hotel, providing easy access to the train station and the airport.
What are some amenities available in the common areas of Hotel Maximilian - Stadthaus Penz?
Common area amenities include a lobby with a fireplace, ski storage, and locker rooms.
What types of rooms are available at Hotel Maximilian - Stadthaus Penz?
The hotel offers well-appointed double rooms, allergy-friendly accommodations, and suites with living areas.
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